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| ●Reservation start time |
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| ① Reservation on the phone |
| ・08：30 ～ 17：00 |
| ・Boarding on the day 07：30 ～ 17：00 |
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| ※ Reservation is available at any airport counter regardless of route. |
| Please ask some other airport counter in case the line is busy. |
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| ② Reservation on internet |
| ・ All day, but until three hours before the departure time of the flight |
| ・ The same date of the next month 10：00 ～ |
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●A passenger who changes itinerary |
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A passenger cannot change itinerary more than 30 days from the original itinerary in any case. |
| As a passenger cannot change the boarding section after payment, please note that the passenger |
should reserve again after cancellation. (Example: from "Chofu ⇒ Ohshima" to "Ohshima ⇒ Chofu") |
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●A change to some other passenger's name |
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As a passenger cannot change to some other passenger's name after payment, please reserve again after cancellation. |
| In detail, please refer FAQ . |
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●A passenger who settles with credit card |
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| Timing of refund by cancellation depends on each card company. |
| In detail, please ask the card company that a passenger uses. |
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| ●Baggage |
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| As cargo compartment is small, a passenger's baggage cannot be accepted in some cases. |
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・As a large baggage such as a surfboard, a fishing pole, a cooler box, and a bicycle cannot be accepted in some cases, |
please ask us on the phone when a passenger reserves. Details are described in this side. |
Notice：A passenger cannot operate on internet reservation for such a baggage.
In a passenger reserves a seat on internet, please ask us such a baggage on the phone. |
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・A pet such as a puppy or a kitten should be put in a hard cage. It will be a checked baggage. |
| Please ask us on the phone when a passenger reserves.Details are described in this side. |
Notice：A passenger cannot operate on internet reservation for such a baggage.
In a passenger reserves a seat on internet, please ask us such a baggage on the phone. |
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